Terms of service
Terms of Service
Overview
Welcome to Tiny Trek! The terms “we,” “us,” and “our” refer to Tiny Trek. Tiny Trek operates this online store and website, including all related information, content, features, tools, products, and services to provide you with an online shopping experience (collectively, the “Services”).
Our online store is hosted by Shopify, which enables us to offer our products and Services.
These Terms of Service, together with the policies referenced herein, describe your rights and responsibilities when using our Services. Please read them carefully, as they contain important information concerning your legal rights, warranties, and limitations of liability.
By visiting, browsing, interacting with, or purchasing from our website, TinyTrek.es, you agree to these Terms of Service and our applicable store policies, including our Privacy Policy and Returns and Refund Policy.
If you do not agree to these Terms, please do not use our Services. Nothing in these Terms limits any consumer rights that cannot legally be waived under applicable law.
1. Access and Account
By using our Services, you represent that you are at least the age of majority in your place of residence or that you have the necessary authorization from a parent or legal guardian where required by law.
You may be asked to provide information such as your name, email address, billing information, payment details, and shipping address when browsing or placing an order.
You agree that all information you provide is accurate, current, and complete and that you are authorized to provide it.
You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account. You may not sell, transfer, assign, or otherwise give your account to another person without our permission.
We reserve the right to restrict or suspend access to accounts where reasonably necessary to protect our store, customers, or Services, subject to applicable law.
2. Products and Product Information
We make reasonable efforts to display our products and their features accurately. However, the appearance of colors, materials, and other visual details may vary depending on your device, screen settings, and lighting conditions.
Product images and descriptions are provided to help you understand the products offered. Minor visual differences do not remove any rights you may have if a product is materially different from its description or fails to conform to applicable legal requirements.
We reserve the right to update product descriptions, prices, and availability where necessary. We may discontinue products or limit quantities offered, subject to applicable law and any orders already accepted.
Nothing in this section excludes or limits any mandatory rights you may have concerning product quality, safety, conformity, or accurate product descriptions.
3. Orders and Order Acceptance
When you place an order, you make an offer to purchase the selected products under these Terms and authorize the applicable payment provider to process the payment.
An order confirmation email acknowledges receipt of your order. Acceptance of the order and the formation of a sales contract will be determined by the checkout terms, our subsequent communications, and applicable law.
We reserve the right to refuse or cancel an order where there is a legitimate reason, including suspected fraud, unauthorized payment, pricing errors, product unavailability, or an inability to fulfill the order.
If we cancel an order after payment has been collected, we will issue any refund required by applicable law.
Please review your order carefully before submitting it. If you need to request a cancellation, contact us as soon as possible at TinyTrekBabies@gmail.com. We cannot guarantee that a cancellation can be processed once an order has entered fulfillment or shipping.
Cancellation and return rights provided by applicable law remain unaffected.
Unless otherwise agreed, purchases are intended for personal or household use and not for unauthorized resale or commercial distribution.
4. Prices, Payments, and Billing
All prices are displayed in the currency indicated on our website or at checkout.
Prices, discounts, and promotions may change. The price applicable to your order is the price presented at checkout when you place the order, subject to correction of genuine errors where legally permitted.
Unless expressly stated otherwise, additional charges such as shipping, applicable taxes, customs duties, and import fees may apply. Any mandatory charges will be disclosed as required by applicable law.
You agree to provide accurate and current billing, payment, and contact information and to update it when necessary to complete your transaction.
By placing an order, you confirm that you are authorized to use the selected payment method.
We may offer promotions subject to additional terms. If promotional terms conflict with these Terms of Service, the specific promotional terms will apply to that promotion to the extent permitted by law.
Nothing in this section permits us to change an agreed price or impose an undisclosed charge contrary to applicable law.
5. Shipping and Delivery
We ship orders to the destinations available at checkout. Available shipping methods, estimated delivery times, and applicable charges will be displayed where relevant during the purchase process.
Delivery times are estimates unless expressly stated otherwise. Delivery may be affected by factors such as carrier operations, customs processing, weather, supply disruptions, or other circumstances beyond our reasonable control.
If a significant delay occurs, we will handle the situation in accordance with applicable law, including any rights you may have to cancel your order or receive a refund.
Responsibility for products during shipment, including the risk of loss or damage, will be determined by applicable law. Nothing in these Terms transfers risk to you earlier than legally permitted.
For more information about shipping arrangements, please refer to our Shipping Policy on TinyTrek.es.
6. Returns, Refunds, and Exchanges
Our Returns and Refund Policy explains how to request a return, refund, or exchange.
Tiny Trek offers a 15-calendar-day commercial return window for eligible change-of-mind returns, beginning on the date of delivery, subject to the conditions described in our Returns and Refund Policy.
This commercial policy does not replace or restrict statutory withdrawal rights, refund rights, remedies for defective or non-conforming products, or other protections required by law.
For return or refund assistance, contact TinyTrekBabies@gmail.com.
7. Intellectual Property
All content made available through our Services, including text, graphics, logos, designs, photographs, videos, product descriptions, and other materials, is owned by Tiny Trek, its licensors, or the relevant rights holders and is protected by applicable intellectual property laws.
You may use our website and its content for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, republish, publicly display, commercially exploit, or create derivative works from our website content without prior written permission from the relevant rights holder, except where permitted by law.
Purchasing a product does not grant you ownership of any trademarks, copyrights, designs, patents, or other intellectual property associated with that product.
All rights not expressly granted are reserved by the relevant rights holders.
8. Optional Third-Party Tools
Our Services may provide access to tools, applications, or features supplied by third parties.
These tools may be governed by the third party’s own terms and privacy policies. We do not control every aspect of third-party services and cannot guarantee their uninterrupted availability.
Your use of optional third-party tools is subject to the applicable terms of those providers.
Nothing in this section excludes responsibility that cannot legally be excluded.
9. Third-Party Links
Our website may contain links to third-party websites, applications, or services.
These links are provided for convenience and do not necessarily imply that Tiny Trek endorses the linked service or its content.
We are not responsible for third-party websites that we do not operate. Please review their terms and privacy policies before using them or making purchases through them.
Questions or disputes concerning products or services purchased directly from third parties should generally be directed to the relevant provider.
10. Relationship with Shopify
Tiny Trek uses Shopify to host and operate its online store.
Purchases made through TinyTrek.es are transactions between you and the seller operating Tiny Trek. Shopify provides the e-commerce platform and related services that enable our store to operate.
Shopify is not the seller of the products offered by Tiny Trek merely because it hosts our website.
Nothing in these Terms excludes any responsibility that Shopify or Tiny Trek may have under applicable law.
11. Privacy and Personal Information
Our Privacy Policy explains how personal information may be collected, used, disclosed, and processed when you visit our website or make a purchase.
Shopify and other service providers may process information as necessary to operate the store, process payments, fulfill orders, provide customer support, prevent fraud, and meet legal obligations.
Depending on the services used and your location, information may be processed in countries other than your country of residence, subject to applicable data protection requirements.
Please review the Privacy Policy available on TinyTrek.es for further details.
12. Customer Feedback and Reviews
If you submit a review, suggestion, comment, or other content to Tiny Trek, you confirm that you have the necessary rights to submit it and that it is not unlawful, deceptive, defamatory, or infringing of another person's rights.
You grant Tiny Trek a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute your submitted content in connection with operating and promoting our store, subject to applicable law and your rights.
We may moderate or remove content that violates these Terms, applicable law, or the rights of others.
We will not knowingly present fabricated reviews as genuine customer experiences. Any incentives or material connections associated with reviews will be disclosed where required by law.
You remain responsible for the content you submit.
13. Errors, Inaccuracies, and Omissions
Occasionally, our website may contain typographical errors, inaccurate information, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.
We may correct errors and update information where legally permitted.
If an error affects an order you have placed, we may contact you to explain the issue and discuss the available options. We will not use this provision to override mandatory consumer rights or to cancel an accepted order unlawfully.
If we cancel an order after payment, any required refund will be provided in accordance with applicable law.
14. Prohibited Uses
You may use our Services only for lawful purposes.
You agree not to:
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Use the Services for fraudulent, unlawful, or malicious purposes.
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Violate applicable laws or regulations.
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Infringe the intellectual property, privacy, or other rights of Tiny Trek or third parties.
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Submit false, misleading, abusive, threatening, or defamatory information.
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Transmit unsolicited advertising, spam, or malicious code.
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Impersonate another person or misrepresent your identity.
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Interfere with the security, availability, or normal operation of our website.
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Attempt to gain unauthorized access to our systems, accounts, or data.
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Collect personal information about other users without proper authorization.
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Scrape, copy, or exploit website content in violation of applicable law or our rights.
We may restrict or suspend access where reasonably necessary to address violations, protect our Services, or comply with legal obligations.
15. Automated Access
Automated systems, bots, scraping tools, and other software may not access or interact with our Services in ways that violate applicable law, infringe our rights, compromise security, disregard technical access restrictions, or disrupt the website.
Authorized uses, including those permitted by law or expressly approved by Tiny Trek, are not prohibited by this section.
We may implement reasonable technical measures to protect our website and customers.
16. Suspension and Termination
We may suspend or terminate access to our Services where reasonably necessary because of unlawful activity, fraud, security concerns, material violations of these Terms, or other legitimate reasons, subject to applicable law.
Termination does not remove rights or obligations that arose before termination, including any outstanding payment obligations or statutory consumer rights.
Any provisions that by their nature should continue after termination will remain effective to the extent permitted by law.
17. Disclaimer of Warranties
We aim to provide a reliable shopping experience and accurate information. However, we cannot guarantee that our website will always be available without interruption or that every technical issue can be prevented.
To the extent permitted by applicable law, the website and its digital features are provided on an “as available” basis.
Nothing in these Terms excludes or limits any mandatory product warranty, statutory guarantee, consumer remedy, or other right that cannot legally be excluded or limited.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Tiny Trek will not be liable for losses that are not reasonably foreseeable or for indirect or consequential losses arising from the use of our Services.
Nothing in these Terms excludes or limits liability for matters where exclusion or limitation is prohibited by law, including any liability that cannot legally be waived.
These Terms do not restrict your statutory rights concerning defective products, personal injury, fraud, or any other matter for which liability cannot legally be limited.
19. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or third-party claims directly arising from your unlawful use of our Services, your infringement of third-party rights, or your material breach of these Terms.
This section does not require you to indemnify Tiny Trek for losses caused by our own unlawful conduct or for liabilities that cannot legally be transferred to you.
20. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Any invalid provision will be interpreted or limited only as far as necessary to comply with applicable law.
Nothing in this section overrides mandatory consumer protection rights.
21. No Waiver; Entire Agreement
If we do not enforce a provision of these Terms immediately, that does not mean we waive our right to enforce it later.
These Terms, together with the policies referenced in them and any applicable order-specific terms, govern your use of our Services and your purchases from Tiny Trek.
If any provision conflicts with mandatory consumer protection law, the applicable legal requirement will prevail.
22. Assignment
You may not transfer your rights or obligations under these Terms to another person where doing so would violate these Terms or applicable law.
Tiny Trek may transfer or assign its rights and obligations in connection with a business transfer, restructuring, or similar transaction, subject to applicable law and any required protections for customers.
23. Governing Law and Consumer Rights
These Terms are subject to the laws applicable to the seller and the transaction, taking into account any mandatory consumer protection laws that apply in your country or region.
Nothing in these Terms deprives consumers of protections that cannot legally be waived, including any applicable rights to bring claims before competent local courts.
24. Language
These Terms may be made available in more than one language.
Where a translation is provided, we will seek to ensure that it accurately reflects the English version. If a discrepancy arises, the applicable legal requirements and the version validly incorporated into your purchase will determine how the discrepancy is resolved.
Nothing in this section limits any rights you may have under applicable law.
25. Electronic Communications
By using our Services or placing an order, you agree that we may communicate with you electronically regarding transactions and the operation of our store, including order confirmations, shipping updates, customer support, and changes to applicable policies.
You are responsible for providing accurate contact information and keeping it up to date.
Marketing communications will be handled in accordance with applicable consent, privacy, and electronic communications laws. You may opt out of marketing emails where required or offered, without affecting essential transactional communications.
26. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, Services, legal requirements, or operational practices.
The latest version will be published on TinyTrek.es with its updated date.
Where required by law, we will provide notice of material changes or obtain any necessary consent. Changes will not retroactively remove rights already acquired by customers.
Your continued use of our Services after updated Terms become effective will be subject to the revised Terms to the extent permitted by applicable law.
27. Contact Information
If you have any questions about these Terms of Service, please contact us:
Store Name: Tiny Trek
Website: www.TinyTrek.es
Email: TinyTrekBabys@gmail.com
Please include your order number if your question concerns a specific purchase.
For legal notices or formal complaints, please use the contact details published in the legal and contact information available on our website.